The business of better
Culture is the foundation of everything we do at Newtech India. Newtech believes in the philosophy of celebrating the entrepreneurial mindset of all newtechpreneurs, who are empowered to take ownership of their domains independently and responsibly, while tirelessly working to help the company get closer to its mission of creating quality living space. How we deliver superior customer service, create a great frontline work environment and improve performance in order to achieve our common purpose of saving people money so they can live better. The Newtech culture is one of high performance, and it is how we live out our values. Each of our four values – Service to the Customer, Respect for the Individual, Strive for Excellence and Act with Integrity – has a set of three corresponding behaviors that, when practiced daily by every associate, can help us deliver business results and create a culture of inclusion.
Guided by good
Service to the Customer
Customer first: Listen to, anticipate and serve customer wants and needs
Frontline focused: Support and empower associates to serve customers every day
Innovative and agile: Be creative, take smart risks and move with speed
Respect for the Individual
Listen: Be visible and available, collaborate with others and be open to feedback
Lead by example: Be humble, teach and trust others to do their jobs, give honest and direct feedback
Inclusive: Seek and embrace differences in people, ideas and experiences
Strive for Excellence
High performance: Set and achieve aggressive goals
Accountable: Take ownership, celebrate successes and be responsible for results
Strategic: Make clear choices, anticipate changing conditions and plan for the future
Act with Integrity
Honest: Tell the truth, keep your promises and be trustworthy
Fair: Do right by others, be open and transparent
Courageous: Speak up, ask for help, make tough calls and say no when appropriate
